Unified Information Access from PolySpot is Top in User Experience for the Enterprise

Apple may be known for many innovations in technology, but the fundamental concept is what stands out to the author in the article from Gartner, "What We Need is the Equivalent of Apple for Enterprise Data Centers." The concept I'm speaking of is, of course, their integrated hardware and software components to provide an easy to use set of technological devices and products for consumers.

If there were an equal to Apple in the enterprise in this regard, the consumerization of IT would be complete. However, as of today, this is not the case according to the article.

The article states:

But that’s not exactly the case. Apple has shown that customers place a value on the seamless experience that is a synthesis of hardware, software and services. The pay a premium for hardware in the context of an overall solution that delivers a seamless experience. They value what this seamless experience enables them to do (and, likewise, what they don’t have to do, like the simplicity, automation and ease of purchasing music or backing up the device).

While many vendors have the pieces, there are no one stop shops like Apple provides. I think companies like PolySpot, which offer unified information access, are on the right track with the user experience.

Megan Feil, September 4, 2012

Sponsored by ArnoldIT.com, developer of Augmentext.